Blisssty Privacy Policy    

     Published:   03 march 2025  

     1. What Information We Collect    

           We collect the following information when you use   Blisssty.com  , our mobile apps (  Blisssty App   and   Blisssty Seller App  ), payments (  Blisssty Payments  ), and other services (collectively,   "Services"  ):  

      A. Information You Provide    

    Buyer/Seller Account Info  : Name, email, phone number, address, payment details (credit/debit cards, UPI, etc.), tax/GST details (for sellers).  

    Public Profile  : Shop name, bio, profile photo, location, social media links (optional).  

    Transaction Details  : Order history, shipping addresses, payment records.  

    Verification Data   (Sellers): Government ID (Aadhaar, PAN), selfie for biometric checks (facial geometry).  

    Guest Checkout  : Name, email, billing/delivery address, payment method.  

      B. Automatically Collected Data    

    Device/Browser Info  : IP address, device type, OS, unique identifiers.  

    Usage Data  : Pages visited, clicks, search queries, interactions with listings.  

    Location  : General (city/state via IP) or precise (with device permissions).  

      C. From Third Parties    

    Payment Processors  : Fraud prevention data (e.g., Razorpay, PayU).  

    Advertising Partners  : Campaign performance, demographic data.  

     2. How We Use Your Information    

      Legal Basis  : Contract, Consent, Legal Obligation, Legitimate Interest.  

|   Purpose                            |   Information Used                            |

|                                      |                                               |

| Create/manage accounts               | Buyer/Seller Account Info                     |

| Process transactions                 | Payment details, Shipping addresses           |

| Fraud prevention & security          | Biometric data, Device/IP logs                |

| Marketing (opt out available)        | Email, Usage data, Location                   |

| Compliance with Indian laws          | GST/tax IDs, KYC documents                    |

     3. How We Share Your Information    

    Sellers/Buyers  : Order details for fulfillment.  

    Service Providers  : Payment gateways (Razorpay), logistics (Delhivery, Shiprocket).  

    Legal Compliance  : Disclose to authorities per Indian law (IT Act, 2000; GST rules).  

    Business Transfers  : If Blisssty merges/sells assets.  

     4. Data Transfers    

Data may be stored/processed in India or globally (e.g., AWS servers). For international transfers, we use:  

    Standard Contractual Clauses   (EU/UK).  

    Adequacy Decisions   (where applicable).  

     5. Data Security    

    Encryption  : SSL for transactions.  

    Access Controls  : Limited employee access.  

    2FA  : Enabled for account protection.  

     6. Retention Period    

|   Data Type                 |   Retention Period                  |

|                             |                                     |

| Account info                | Until account deletion              |

| Transaction records         | 5 years (GST compliance)            |

| Marketing data              | Until consent withdrawal            |

     7. Your Rights (India & GDPR)    

    Access/Correction  : Update via account settings.  

    Deletion  : Request via [contact@blisssty.com]( ).  

    Opt Out  : Unsubscribe from marketing emails.  

    Grievances  : Contact   Grievance Officer  :  

      Email  : grievance@blisssty.com  

      Address  : Gujarat, India.  

     8. Policy Updates    

Material changes will be notified via email or in app alerts.  

     9. Contact Us    

    Support  : info@blisssty.com |   Email  : contact@blisssty.com  

    DPO  : dpo@blisssty.com